1. Introduction

1.1 [Tesco Stores Limited], a company incorporated in England and trading as Tesco Opticians ("Tesco Opticians") operates the website [www.tesco.com/opticians] ("website") for visitors who wish to find out more about Tesco Opticians business and/or purchase Tesco Opticians products.

1.2 The purpose of this policy is to set out how Tesco Opticians will use personal information that it may obtain about you. By you using the website you consent to Tesco Opticians collection, use and transfer of your personal data and/or information as set out in this policy ("Policy").

2. Use of your Personal Information

2.1 Tesco Opticians will treat all your personal information as confidential.

2.2 When you use the website:

• 2.2.1 You will be asked to provide certain information and Tesco Opticians will collect personal information such as your name, email address, billing address, delivery address, telephone number, product selection and credit card details. Such personal information will be stored in order that Tesco Opticians may use such information to fulfil any agreement or contract to provide you with products.
• 2.2.2 Tesco Opticians confirms that any personal information which you provide will be held in accordance with the data protection law of England.
• 2.2.3 Tesco Opticians confirms that it will use your personal information only for the following purposes:
• (a) processing your order;
• (b) for statistical or survey purposes to improve the website and the service offered to you;
• (c) to serve website content and advertisements to you;
• (d) to administer the website;
• (e) to notify you of function or other alterations to the website;
• (f) should you consent, to notify you of products or offers that may be of interest to you.

2.3 If you wish Tesco Opticians to stop using your information, then please contact Tesco Opticians by telephone on 0845 601 3479.

3. Disclosure of your personal information

3.1 Tesco Opticians may give information about you to the following, who may use it for the same purposes as set out above:

• 3.1.1 to other companies such as Tesco Stores Limited, Dunhumby Limited and Galaxy Optical Services Limited;
• 3.1.2 to employees and agents of any company which provides services to Tesco Opticians such as the administration of accounts and assisting with the supply of the products and services provided to you by Tesco Opticians now or in the future;
• 3.1.3 to anyone to whom Tesco Opticians transfers or may transfer its rights and duties under our agreement with you (for example due the sale of Tesco Opticians to a third party);
• 3.1.4 if Tesco Opticians has a duty to do so or if the law allows Tesco Opticians to do so;
• 3.1.5 in carrying out the activities specified in this sections, Tesco Opticians may transfer data to reputable companies outside the European Economic Area. Tesco Opticians shall take such reasonable steps to ensure that your information will be afforded the same level of protection as that required of us under applicable English data protection legislation.

4. Cookies and your browser

4.1 A cookie is a small text file that is sent to your computer via your web browser when you visit certain websites.

4.2 The website will use cookies to keep track of your visit to the website in order to make it more user friendly.

4.3 If you wish, you may adjust your browser so that your computer does not accept cookies. If you do this you may not be able to fully use the website.

4.4 Please note cookies do not contain confidential information such as your home address, telephone number or credit card details.

4.5 Your browser generates information, including which language the website is displayed in, and your Internet Protocol address ("IP address"). An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the internet via your internet service provider or your network. Your IP address is automatically logged by Tesco Opticians servers and used to collect traffic data about visitors to the website. Tesco Opticians do not use your IP address to identify you personally.

4.6 Tesco Opticians only keep cookies for the duration of your visit to the website.

4.7 Tesco Opticians may use third party advertising companies to display advertisements on the website. These third-party advertising companies may separately place or recognise a cookie file on your browser in the course of delivering advertisements to the website. Tesco Opticians does not have access to or control of such third parties cookies and Tesco Opticians cannot see the information collected or stored in third party cookies.

4.8 As stated above you do not have to agree to the use of cookies. However, in order to make full of the website, Tesco Opticians recommends that you do not block the recording of cookies on your computer.

5. Security

5.1 Tesco Opticians endeavours to take all reasonable steps to protect your personal information. However, Tesco Opticians cannot and does not guarantee and/or warrant the security of any data and/or information you disclose and/or transmit online to Tesco Opticians. Further you accept the inherent security risks of providing information and dealing online over the internet and will not hold Tesco Opticians responsible for any breach of security unless this is due to Tesco Opticians gross negligence or fraud.

6. General

6.1 You have the right to see personal data that the Tesco Opticians keeps about you, upon receipt of a written request and payment of a fee. If you wish to access such information please contact Tesco Opticians by either email or telephone (see details below).

6.2 Please be aware that the website may link to other websites which may be accessed through the website. Tesco Opticians is not responsible for the data policies or procedures or the content of these linked websites.

6.3 Tesco Opticians does not accept liability for any malfunction of your computer or web browser as a result of your seeking to exclude any form of cookie.

7. Changes to the Policy

7.1 Tesco Opticians reserves the right to make changes to this Policy from time to time.

8. Governing Law

8.1 This Policy shall be governed by and construed in accordance with the laws of England and the English courts shall have exclusive jurisdiction relation to any dispute arising out of or in connection with this Policy.

9. Contact details

9.1 If you have any comments or queries in connection with this Policy, please contact Tesco Opticians by email on help@tescoopticians.com or telephone 0845 601 3479.